MediTime Technical Support

Welcome to MediTime. Below are answers to frequently asked questions.

Frequently Asked Questions

1. How do I add a family member?

Open the app and tap the Add Member button on the home screen. Enter the member name and you can set up individual medication plans for each member.

2. How do I set up medication reminders?

On the medication plan page, you can choose your reminder frequency (1, 2, or 3 times per day, or custom times). Once enabled, the system will send notifications at the scheduled times.

3. What is Enhanced Reminder mode?

When Enhanced Reminder mode is enabled, if the first reminder is not acknowledged, the system will remind you again after 5 minutes to ensure you never miss a dose.

4. Where is my data stored?

All data is stored locally on your device and is never uploaded to any server. You can back up your data as a PDF file using the export feature within the app.

5. How do I export a medication report?

On the statistics page, tap the Export button to generate a PDF medication report.

6. Does the app require internet access?

No. MediTime is a fully offline app. All features work without an internet connection.

Contact Support

If you encounter an issue not covered above, please contact us through the following method:

Feedback: Open the app, go to Settings, and tap Feedback and Help.